Recruiting & Retention Lessons Learned the Hard Way (Part 2) | Team Builders
Recruiting & Retention Lessons Learned the Hard Way (Part 2) | Team Builders
On today’s Team Builders, I’m excited to continue my conversation with Lisa Chinatti and Tom Toole, talking all things recruiting, retention, culture building and more.
In part two, we cover:
• How to systematize retention
• Tips for responding to adversity
• Culture and community building
• Creating agents who aren’t “portal-reliant”
And much more!
In this episode, we discuss...
00:00 - Intro
00:58 – Recruiting based on values
05:12 – Honest tips on retention
07:27 – How Tom systematized his retention process
10:20 – One component you can’t scale
14:25 – Crisis management: How Tom responded when half his team left
16:15 – “You can’t correct people in a public setting”
17:35 – How culture differs from community building
19:20 – Building and maintaining culture across multiple office locations
19:58 – THIS is what culture and community is all about
21:13 – The most important things to think about in the next 3 years
26:35 – Contribution is key to getting more agent-to-agent referrals
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For the majority of my life, I’ve been passionate and dedicated about changing lives by giving away the very best strategies, tactics, and mindset techniques to help you and your business succeed. Join me as we take this to level 10!
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