The Art of Change Management with Patrick Lencioni
Bestselling author Patrick Lencioni (The Five Dysfunctions of a Team, The Advantage, Working Genius) joins C12 CEO Mike Sharrow to unpack why most change initiatives fail, not because the strategy was wrong, but because leaders never took their people through the transition.
Pat walks through Bill Bridges' transition model and his own Four Ps:
— The three stages of transition: Endings, the Neutral Zone, and New Beginnings
— The seven kinds of loss people experience in any change, even good change
— Four ways people respond to loss (restore, replace, redesign, relinquish) and why the choice matters
— Why skipping ceremony at the end of something makes it harder to move on
— The Four Ps (Purpose, Picture, Plan, Part)
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00:00 Introduction & Meet Patrick Lencioni
03:01 Why Change Is Easy But Transition Is Hard
07:18 Stage One: Dealing With Endings
08:29 The Seven Kinds of Loss
14:55 Choosing Your Response to Loss
20:30 Why Ceremony Matters
23:07 The Neutral Zone
24:47 The Two C's: Care and Concern
28:00 The Four P's: Purpose, Picture, Plan, Part
37:35 The New Beginning & the Marathon Effect
41:06 Mike's Own Leadership Story
46:03 Leading Change by Personality Type
52:07 Resources & Closing Thoughts
#LeadingChange #WorkingGenius #BusinessAsAMinistry
