Southwest Airlines BIG Mistake, And What We Can Learn From It

Southwest Airlines has dominated the headlines this past week after announcing significant changes to their baggage prices, assigned seating, and other terms and conditions. In today's episode, I dive into the business side of these changes and share my perspective as a consumer. Were Southwest's recent changes a step forward or a step back? Tune in to find out!

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Episode 498: youtu.be/Gr_mGS-GmN4

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